Pricing

Learn about Aptible’s pricing

Aptible Hosted Pricing

The Aptible Hosted option allows organizations to provision infrastructure fully hosted by Aptible. This is ideal for organizations that prefer not to manage their own infrastructure and/or are looking to quickly get started. With this offering, the Aptible platform fee and infrastructure costs are wrapped into a simple, usage-based pricing model.

Get started in minutes

Instantly deploy apps & databases

Simple pricing, fully on-demand

Pay-as-you-go, no contract required

Fast track compliance

Infrastructure for ready for HIPAA, SOC 2, HITRUST & more

On-Demand Pricing

	Cost	Docs
Compute
General Purpose Containers	$0.08/GB RAM/hour	→
CPU-Optimized Containers	$0.10/GB RAM/hour	→
RAM-Optimized Containers	$0.05/GB RAM/hour	→
Databases
Database Storage (Disk)	$0.20/GB/month	→
Database IOPS	$0.01/IOPS after the first 3,000 IOPs/month (included)	→
Database Backups	$0.02/GB/month	→
Isolation
Shared Stack	Free	→
Dedicated Stack	$499/Stack/month	→
Connectivity		→
Endpoints (Load Balancers)	$0.06/endpoint/hour	→
VPN	$99/VPN peer/month	→
Security & Compliance
HIDS Reporting	Contact us	→

Enterprise and Volume Pricing

Aptible offers discounts for Enterprise and volume agreements. All agreements require a 12-month commitment. Contact us to request a quote.

Self Hosted Pricing

This offering is currently in limited release. Request early access here.

The Self Hosted offering allows companies to host the Aptible platform directly within their own AWS accounts. This is ideal for organizations that already existing AWS usage or organizations interested in host their own infrastructure. With this offering, you pay Aptible a platform fee, and your infrastructure costs are paid directly to AWS.

Unified Infrastructure

Manage your AWS infrastructure in your own account

Infrastructure costs paid directly to AWS

Leverage AWS discount and credit programs

Full access to AWS tools

Unlock full access to tools and services within AWS marketplace

On-Demand and Enterprise Pricing

All pricing for our Self Hosted offering is custom. This allows us to tailor agreements designed for organizations of all sizes.

Support Plans

All Aptible customers receive access to email support with our Customer Reliability team. Our support plans give you additional access to things like increased targetted response times, 24x7 urgent support, Slack support, and a designated technical resources from the Aptible team.

Standard

$0/mo

Standard support with our technical experts. Recommended for the average production workload.

Premium

$499/mo

Faster response times with our technical experts. Recommended for average production workloads, with escalation ability.

Enterprise

Custom

Dedicated team of technical experts. Recommended for critical production workloads that require 24x7 support. Includes a Technical Account Manager and Slack support.

	Standard	Premium	Enterprise
Get Started	Included	Contact us	Contact us
Target Response Time
Low Priority	2 Business Days	2 Business Days	2 Business Days
Normal Priority	1 Business Day	1 Business Day	1 Business Day
High Priority	1 Business Day	3 Business Hours	3 Business Hours
Urgent Priority	1 Business Day	3 Business Hours	1 Calendar Hour
Support Options
Email and Zendesk Support	✔️	✔️	✔️
Slack Support (for Low/Normal)	-	-	✔️
24/7 Support (for Urgent)	-	-	✔️
Production Readiness Reviews	-	-	✔️
Architectural Reviews	-	-	✔️
Technical Account Manager	-	-	✔️

Aptible is committed to best-in-class uptime for all customers regardless of support plan. Aptible will make reasonable efforts to ensure your services running in Dedicated Environments are available with a Monthly Uptime Percentage of at least 99.95%. This means that we guarantee our customers will experience no more than 21.56 min/month of Unavailability.
Unavailability, for app services and databases, is when our customer’s service or database is not running or not reachable due to Aptible’s fault. Details on our commitment to uptime and company level SLAs can be found here. The following Support plans and their associated target response times are for roadblocks that customers may run into while Aptible Services are up and running as expected.

FAQ

Does Aptible offer free trials?

Yes. There is a 30 day free trial for launching a new project on Aptible hosted resources upon signup if you sign up with a business email.

Didn’t receive a trial by default? Contact us!

At this time, we are accepting requests for early access to use Aptible to launch a platform in your existing cloud accounts. Early access customers will get proof of concept/value periods.

What’s the difference between the Aptible Hosted and Self Hosted options?

Hundreds of the fastest growing startups and scaling companies have used Aptible’s hosted platform for a decade. In this option, Aptible hosts and manages your resources, abstracting away all the complexity of interacting with an underlying cloud provider and ensuring resources are provisioned properly.

Aptible also manages existing resources hosted in your own cloud account. This means that you integrate Aptible with your cloud accounts and Aptible helps your platform engineering team create a platform on top of the infrastructure you already have. In this option, you control and pay for your own cloud accounts, while Aptible helps you analyze and standardize your cloud resources.

How can I upgrade my support plan?

Contact us to ugprade your support plan.

How do I manage billing details such as payment information or invoices?

See our Billing & Payments page for more information.

Does Aptible offer a startup program?

Yes, see our Startup Program page for more information.

Assistant

Responses are generated using AI and may contain mistakes.